Privacy Policy

Fitt. (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This policy explains how we collect, use and safeguard your personal data when you interact with us, visit our website, or use our services.

We may collect personal information including your name, email address, phone number and date of birth when you create an account, book classes or contact us. Where relevant, we may also collect health and fitness information to ensure a safe and appropriate experience within our classes. Payment details are processed securely through trusted third-party providers and are not stored by us directly. In addition, we may collect data relating to your use of our website, including cookies and analytics, as well as your marketing preferences where you have chosen to receive updates from us.

Your information is used to manage bookings, memberships and studio services, and to communicate with you regarding your account, classes and enquiries. We also use this data to improve our services, enhance your experience and, where you have opted in, send you updates, offers and studio news. We only process your data where we have a lawful basis to do so, including where it is necessary to fulfil a contract, where we have a legitimate business interest, where you have provided consent, or where we are required to comply with legal obligations.

We do not sell your personal data. However, we may share your information with carefully selected third parties who support the operation of our business, such as payment processors, booking platforms, email marketing providers and IT service providers. All third parties are required to handle your data securely and in accordance with applicable data protection laws.

We take appropriate measures to protect your personal data from unauthorised access, loss or misuse. Your information is only retained for as long as necessary to fulfil the purposes it was collected for, including any legal, accounting or reporting requirements.

You have rights in relation to your personal data, including the right to access the information we hold about you, request corrections, request deletion, withdraw consent for marketing communications, and object to or restrict certain types of processing. If you wish to exercise any of these rights, you can contact us using the details below.

Our website may use cookies to enhance your browsing experience and to help us understand how our site is used. You can control or disable cookies through your browser settings. Please note that our website may also contain links to third-party websites, and we are not responsible for their privacy practices.

We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements. Any updates will be published on this page.

If you have any questions about this policy or how your data is handled, please contact us:

Fitt.
2 Plummer Street
Newcastle upon Tyne
NE4 7AB

Email: hello@fitt-ne.co.uk